Articles on: Returns & Refunds

Can I return several orders at the same time?

When returning items from different orders, we encourage you to make a single return for all the items concerned.

This ensures that your returns are processed more quickly and reduces the environmental impact of returning an order.

To do this :

We invite you to follow the procedure for making a return with one of your order numbers and email address, and let yourself be guided.

Please lodge your return or exchange request via our Returns Portal

The cost of return postage in the US is a fixed cost of USD$9.

You can then return all the items in a single parcel. (To make it easier, you can also indicate the other order numbers involved in the return in your parcel).


Related answers:
How can I return my order?
Are the shipping costs for my return free?

Updated on: 03/28/2024