> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://ker-sun.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Where is my order shipped from?

All your orders are shipped from our logistics warehouse in Burgundy, France.  
  
  
**Related answers :**  
*   [How do I know if my order has been shipped ?](/en-us/article/how-do-i-know-if-my-order-has-been-shipped-nhhtau/)
*   [How to track my parcel ?](/en-us/article/how-to-track-my-parcel-gvmmhg/)