> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://ker-sun.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I change my delivery address?

If you have just placed an order and would like to change your delivery address, please contact us as soon as possible by telephone on +33 9 77 08 01 51 so that we can take action before your order is dispatched. Unfortunately, if the order has already been prepared, we will not be able to change the delivery address.  
  
  
**Related answers : ** 
* [How do I know if my order has been shipped ?](/en/article/how-do-i-know-if-my-order-has-been-shipped-zef6p4/)
* [How to track my parcel ?](/en/article/how-to-track-my-parcel-cq4sj8/)