> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://ker-sun.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I know how much is left on my gift card?

There are two ways to check the balance of your gift card: 

* You can view the details of your gift card by clicking on the "View my gift card" button in the e-mail containing your digital gift card. This will give you access to your card balance. 

* You can contact us by e-mail at [bonjour@ker-sun.com](mailto:bonjour@ker-sun.com) and ask for details of your gift card balance. 



**Related answers:** 
* [How to use a gift card ](/en/article/comment-utiliser-une-carte-cadeau-3kpb13/)
* [How long is my gift card valid?](/en/article/how-long-is-my-gift-card-valid-1ukwrsj/)
* [How can I get a refund for an order paid with a gift card?](/en/article/comment-puis-je-me-faire-rembourser-dune-commande-payee-avec-une-carte-cadeau-1c02i6j/)