What should I do if I can't connect to my customer account?
If you have problems logging in to your customer area, there are several things you can do to check:
Check that you are using the correct login details (correct email address).
If so, you can check that the e-mail containing the 6-digit code is not in your "spam" box, or search for KER SUN in the search bar of your mailbox.
You can also try changing your browser.
If the problem persists, you can contact the site's customer support for help.
Related answers :
How to request access to my personal data
Check that you are using the correct login details (correct email address).
If so, you can check that the e-mail containing the 6-digit code is not in your "spam" box, or search for KER SUN in the search bar of your mailbox.
You can also try changing your browser.
If the problem persists, you can contact the site's customer support for help.
Related answers :
How to request access to my personal data
Updated on: 19/03/2024