Articles on: Returns & Refunds

How can I track my return?

To track your return, you can refer to the tracking number on your return label and go to the Chronopost website, then click on Track a parcel.

Once on the Chronopost website, enter the tracking number you can find on your return label, starting with "XT".
If the tracking indicates "Delivered", your parcel has been received in our warehouse and will be processed as soon as possible.



Related answers:
When and how will I receive my refund?
How can I return my order?

Updated on: 21/03/2024