When I return an item, do I get a 100% refund?

We will issue a full refund for all returned products if they meet the conditions for return eligibility.

However, if shipping costs were paid when the order was placed, these will not be refunded.

We will deduct the return contribution fee for returns from some countries. You can find all the information here.

Related answers:

• What are the return conditions?
• How can I return my order?
• When and how will I receive my refund?

Updated on: 23/09/2026