When and how will I receive my refund?
Once the parcel has been received at our premises, the returned products will be inspected and validated for return eligibility. Please allow 7 working days for your return to be processed. Once the return has been validated, we will initiate the refund. You will be notified by email.
The refund will be made to the customer's original method of payment.*
*If you paid for your order by bank transfer, please send us your bank details so that we can refund you as quickly as possible. If you have not sent us your bank details in advance, we will contact you to find out what they are.
Please allow 3 to 4 working days for the refund to appear in your account.
Related answers :
When I return an item, do I get a 100% refund?
How do I get my refund if I have changed bank cards?
The refund will be made to the customer's original method of payment.*
*If you paid for your order by bank transfer, please send us your bank details so that we can refund you as quickly as possible. If you have not sent us your bank details in advance, we will contact you to find out what they are.
Please allow 3 to 4 working days for the refund to appear in your account.
Related answers :
When I return an item, do I get a 100% refund?
How do I get my refund if I have changed bank cards?
Updated on: 21/06/2024