What should I do if my parcel is marked delivered but I haven't received anything?
Sometimes carriers leave parcels with a neighbour. Check around your home, in your letterbox, or ask your friends or neighbours if they have received it by mistake.
Check your order confirmation emails to make sure that the address you gave when you placed your order is correct. It can happen that address errors result in deliveries to incorrect locations.
If this is not the case, please contact our customer service department.
Related answers :
How to track my parcel ?
My order is late, what should I do?
Check your order confirmation emails to make sure that the address you gave when you placed your order is correct. It can happen that address errors result in deliveries to incorrect locations.
If this is not the case, please contact our customer service department.
Related answers :
How to track my parcel ?
My order is late, what should I do?
Updated on: 21/03/2024